Dynamics 365 combines the cloud services of Dynamics ERP and Dynamics CRM, and adds current Business Intelligence functions, new business applications and Office 365 to classic ERP and CRM functionalities. It thus becomes the central platform for all the digital business processes of your company. Individual applications ensure that all requirements are covered, offering you highly efficient and comprehensive functions.
However, the business suite really stands out from the crowd due to the perfect interaction between seamlessly compatible apps. This means that not only your current business needs are optimally supported. But you are also equipped to deal with future developments, growth and the digital transformation. Dynamics 365 is the end-to-end suite for intelligent business that can be used to improve customer retention, actively support your employees, optimize operations, and reinvent product and business models.
Learn more about the innovative product concept of the new Dynamics 365:
One solution for all requirements
Dynamics 365 is the only cloud-based solution that offers all the required functions for ERP and CRM all in one place. Business process applications, working in seamless unison, map the tasks in the areas of sales, customer service, field service, operational processes, finance, project service automation, customer insights and marketing.
In addition, the Microsoft data technologies of Power BI, Cortana Intelligence and Azure Machine Learning are integrated natively into Dynamics 365. These provide predictive support (predictive analytics, predictive maintenance etc.) and concrete recommendations for action based on IoT data – and supply you with digital intelligence for sound decision-making based on data. This allows you, for example, to predict customer requirements, optimize processes, reduce costs, and thus operate more efficiently.
Dynamics 365 combines your business process applications with the tried and trusted Office 365 tools already established in the company. This enables your employees to not only perform ERP or CRM tasks in Excel, Outlook etc. Office integration also makes the structured workflow of business applications usable for the often unstructured tasks in team and productivity applications, and thus increases efficiency considerably.
All of the Dynamics 365 components are based on an extensible, central platform with a common data model. This makes data management and analyses easier across all applications, and ensures a user-friendly and more productive working environment.
Flexible and economical
Dynamics 365 is based on Microsoft’s modern cloud platform Azure and is available as a software as a service (SaaS). You therefore benefit especially from all the advantages involved in a cloud offering: Flexibility, cost effectiveness, mobility, and software and services that are constantly up to date. The solutions can be implemented quickly and cost-effectively, investment in one’s own infrastructure is no longer required, maintenance costs are reduced and largely outsourced.
Scalable and customized
The app concept makes Dynamics 365 highly customizable and scalable. In addition to the ERP and CRM apps, you can also purchase SaaS applications for special business or industry requirements, and thus enhance the functional scope of your Dynamics 365 solution individually. Over 200 apps from Microsoft and Microsoft partners are available – for data analysis, finance and HR, and also for marketing and sales.
You can test the business apps on AppSource for free, acquire a license and implement them quickly if interested. They can be implemented completely independently of one another – but are automatically integrated into the Dynamics 365 solution by the cloud infrastructure. A perfect modular system that allows you to start with a lean solution and make tailor-made enhancements at short notice as requirements increase.
Dynamics AX becomes Dynamics 365 for Finance and Operations
The latest version of Dynamics AX merges into Dynamics 365. As Dynamics 365 for Finance and Operations, it is part of the Enterprise Edition of Dynamics 365.
Dynamics 365 for Finance and Operations offers the highly efficient, intelligent and globally scalable Dynamics AX ERP functions from the cloud – from warehouse management, transport and logistics through budget and sales planning, right up to modern PoS and e-commerce functions.
It ensures linked, accelerated processes in financial management, supply chain management, retail etc. and allows companies to benefit from optimal corporate management and intelligent cooperation.
We would be glad to advise you on the effects of the new product concept in relation to a possible upgrade of existing Dynamics AX systems to Dynamics 365.
Dynamics 365 covers applications for all business requirements
- Dynamics 365 for Sales
- Dynamics 365 for Customer Service
- Dynamics 365 for Field Service
- Dynamics 365 for Talent
- Dynamics 365 for Finance and Operations
- Dynamics 365 for Retail
- Dynamics 365 for Project Service Automation
- Dynamics 365 for Marketing
- Dynamics 365 for Customer Insights
- Complementary Business-Apps
- Office 365
- Power BI
- Cortana Intelligence
- Azure IoT
- Microsoft PowerApps
- Microsoft Power BI Embedded
- Microsoft Flow