Microsoft Dynamics 365

The cloud-based business suite for ERP, CRM, BI and Office applications

Dynamics 365 combines the cloud services of Dynamics ERP and Dynamics CRM, and adds current Business Intelligence functions, new business applications and Office 365 to classic ERP and CRM functionalities. It thus becomes the central platform for all the digital business processes of your company. Individual applications ensure that all requirements are covered, offering you highly efficient and comprehensive functions

However, the business suite really stands out from the crowd due to the perfect interaction between seamlessly compatible apps. This means that not only your current business needs are optimally supported. But you are also equipped to deal with future developments, growth and the digital transformation. Dynamics 365 is the end-to-end suite for intelligent business that can be used to improve customer retention, actively support your employees, optimize operations, and reinvent product and business models.

Dynamics 365
Finance

Dynamics 365
Supply Chain Management

Dynamics 365
Project Operations

Dynamics 365
Commerce

Dynamics 365
Human Resources

Dynamics 365
Business Central

Dynamics 365
Sales

Dynamics 365
Customer Services

Dynamics 365
Field Service

Dynamics 365
Marketing

Dynamics 365
Relationship Sales

Dynamics 365
Customer Service Professional

One solution for all requirements

Dynamics 365 is the only cloud-based solution that offers all the required functions for ERP and CRM all in one place. Business process applications, working in seamless unison, map the tasks in the areas of sales, customer service, field service, operational processes, finance, project service automation, customer insights and marketing.

In addition, the Microsoft data technologies of Power BI, Cortana Intelligence and Azure Machine Learning are integrated natively into Dynamics 365. These provide predictive support (predictive analytics, predictive maintenance etc.) and concrete recommendations for action based on IoT data – and supply you with digital intelligence for sound decision-making based on data. This allows you, for example, to predict customer requirements, optimize processes, reduce costs, and thus operate more efficiently.

Dynamics 365 combines your business process applications with the tried and trusted Office 365 tools already established in the company. This enables your employees to not only perform ERP or CRM tasks in Excel, Outlook etc. Office integration also makes the structured workflow of business applications usable for the often unstructured tasks in team and productivity applications, and thus increases efficiency considerably.

All of the Dynamics 365 components are based on an extensible, central platform with a common data model. This makes data management and analyses easier across all applications, and ensures a user-friendly and more productive working environment.

Flexible and economical

Dynamics 365 is based on Microsoft’s modern cloud platform Azure and is available as a software as a service (SaaS). You therefore benefit especially from all the advantages involved in a cloud offering: Flexibility, cost effectiveness, mobility, and software and services that are constantly up to date. The solutions can be implemented quickly and cost-effectively, investment in one’s own infrastructure is no longer required, maintenance costs are reduced and largely outsourced.

Scalable and customized

The app concept makes Dynamics 365 highly customizable and scalable. In addition to the ERP and CRM apps, you can also purchase SaaS applications for special business or industry requirements, and thus enhance the functional scope of your Dynamics 365 solution individually. Over 200 apps from Microsoft and Microsoft partners are available – for data analysis, finance and HR, and also for marketing and sales.

You can test the business apps on AppSource for free, acquire a license and implement them quickly if interested. They can be implemented completely independently of one another – but are automatically integrated into the Dynamics 365 solution by the cloud infrastructure. A perfect modular system that allows you to start with a lean solution and make tailor-made enhancements at short notice as requirements increase.

Dynamics AX is now Dynamics 365 Finance and Supply Chain Management

The latest version of Dynamics AX has merged into Dynamics 365. As Dynamics 365 Finance and Supply Chain Management (until October 2019 Dynamics 365 for Finance and Operations), it is part of the Enterprise Edition of Dynamics 365 and offers the powerful and globally scalable Dynamics AX ERP functionalities from the cloud.

We would be glad to advise you on the effects of the new product concept in relation to a possible upgrade of existing Dynamics AX systems to Dynamics 365 Finance and Supply Chain Management.

Find out more about Dynamics 365 Finance and Supply Chain Management.